frequently asked questions

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MOSSLOO are a national high-tech enterprise with 14 years’ production experience.

MOSSLOO integrates design, R&D, production, sale and after-sale service, specializing in Mobile Power Bank, Bluetooth speakers, PVC and OEM\ODM consumer electronics products.

It is usually 500K/Month but it will change according to different products.

Sample takes 1-3 days, and mass production time needs 5-7 business days for order less than 1000pcs.

Regarding PVC, we can achieve “12 Hours Artwork, 48 Hours Mold & Sample, and 5 Working Days Delivery Time”.

Our MOQ is 100pcs without any custom, but it is 500pcs for OEM order.

MOSSLOO welcomes a sample order to test and check quality. Mixed samples are acceptable.

The Warranty Period lasts for one year (365 days); beginning on the date you purchased the product. The purchase date is printed on the receipt you received with the product.

During the warranty period, if the original manufacture of the material or workmanship of the product is deemed to be defective, MOSSLOO® will (at its sole option) replace the product at no charge with the same or comparable product.

Products and parts replaced under this warranty become the property of MOSSLOO® and are not returned to you. If products and/or parts service are required after the warranty period expires, you must pay all labor and parts charges. Warranty coverage terminates if you sell or otherwise transfer the product.

Since 2004, MOSSLOO have served more than 8800 clients so far, including our VIP Customers, PF Concept, LEEDS, Bullet, Maikii, VOKOSS, FESCO, Tranzip.